kp66's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how kp66 collects, stores, and protects your data.
This Privacy Policy ("Policy") is issued on behalf of the kp66 platform ("we", "us", "kp66"). When you use kp66's website, services, or account, you agree to the terms described in this Policy. This Policy applies to users in Bangladesh and is mandatory for all members who use our services. We place the highest importance on your privacy and are committed to protecting your personal information. Accessing our services means you agree to this Privacy Policy.
1. Definitions and Scope
The meanings of some key terms used in this Policy are clearly stated below, and they carry the same meaning throughout the entire document.
1.1 Personal Information
Any information that can directly or indirectly identify a specific individual is referred to as "personal information". Examples include: name, email address, mobile number, date of birth, financial transaction details, and so on.
1.2 Processing
Any operation performed on personal information — collection, recording, organisation, storage, modification, retrieval, use, disclosure, linking, restriction, deletion, or destruction — is considered "processing".
1.3 User
Any natural person who visits the kp66 website or registers an account on kp66 and uses the services is referred to as a "user".
1.4 Cookies
Cookies are small text files stored in your browser or device. They are used to improve the quality of our services and to personalise your browsing experience.
2. What Information We Collect
kp66 collects information only for necessary and legitimate purposes. The different types of information are described in detail below.
2.1 Registration and Account Information
When you create an account on kp66, we collect the following information:
- Full name and date of birth (for age verification — for users aged 21+ only)
- Valid email address
- Mobile number (Bangladeshi number preferred)
- Username and encrypted password for login
- Preferred currency (Bangladeshi Taka / BDT)
2.2 Identity Verification (KYC) Information
To ensure secure services and comply with applicable regulations, we may request the following identity documents:
- National Identity Card (NID) or a copy of passport
- Proof of address (e.g., utility bill)
- Ownership verification of payment method (e.g., bKash, Nagad account details)
This information is transmitted and stored securely via SSL encryption.
2.3 Financial Transaction Information
During deposits and withdrawals, we log the following financial information:
- Transaction amount and time
- Payment method used (bKash, Nagad, Rocket, Upay, bank transfer)
- Transaction ID and status
- We never store full payment card numbers
2.4 Automatically Collected Information
Certain technical information is automatically collected while you use our website:
- IP address and device type
- Browser type and version
- Pages visited and duration of visit
- Cookies and session data
- Referral source (which page you came from)
3. Purpose of Information Use
kp66 uses your personal information for specific, clear, and legitimate purposes. Each purpose is described in detail below.
3.1 Service Delivery and Operations
- Account creation and management
- Transaction processing (deposits and withdrawals)
- Bonus and promotion management
- Gaming history and statistics storage
- VIP programme management
3.2 Security and Compliance
- Prevention of account fraud
- Age verification (ensuring 21+ only)
- Anti-money laundering (AML) measures
- Detection of multiple accounts
- Ensuring cybersecurity
3.3 Customer Support
- Assistance via 24/7 live chat
- Complaint and dispute resolution
- Technical issue resolution
- Account-related communication
- Informing about service updates
3.4 Service Improvement
- Website usability analysis
- Planning new games and products
- Creating personalised experiences
- Identifying and resolving technical errors
- Improving overall platform quality
4. Information Disclosure and Sharing
kp66 does not sell your personal information to any third party. However, information may be shared in specific circumstances.
4.1 With Service Partners
We work with trusted third-party partners to operate our services. These partners may only use information for designated purposes and are bound by strict confidentiality agreements:
- Payment processing services (bKash, Nagad, Rocket, Upay and banking partners)
- Identity verification service providers
- Technical infrastructure and cloud hosting services
- Game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others)
- Security and fraud prevention services
These partners may never use your personal information for their own commercial purposes.
4.2 In Cases of Legal Obligation
In the following circumstances, we may be required to disclose information to legal authorities:
- Court orders or legal warrants
- Government investigations or requests from regulatory bodies
- Assistance in the investigation of crime or fraud
- Emergency situations involving risk to life
In such cases, we provide only the minimum information necessary.
4.3 Cases Where Information Is Not Shared
kp66 never discloses your information in the following cases:
- Sale or rental to third parties
- To advertisers for marketing purposes
- Any unnecessary disclosure without your explicit consent
5. Cookies Usage Policy
kp66 uses various types of cookies to improve the user experience. The type and purpose of each cookie is described below.
5.1 Essential Cookies
These cookies are essential for the basic functioning of the website. Without them, the service does not work properly. They include session management, security verification, and maintaining login status. You cannot disable these cookies.
5.2 Functionality Cookies
These cookies remember your preferences — such as language selection, display settings, and login information. They make your experience more personalised and convenient.
5.3 Analytics Cookies
These cookies help us understand how users are using the website. This information remains completely anonymous and is used only to improve the quality of the service.
5.4 Cookie Controls
Cookies other than essential cookies can be managed from your browser settings. However, disabling cookies may cause some services to not function properly. Every modern browser has options for managing cookies.
6. Data Security Measures
kp66 adopts industry-standard security measures to protect your personal information. Our security framework is structured across multiple layers.
6.1 Technical Security
- SSL/TLS Encryption: All data transferred between your browser and our servers is transmitted in an encrypted state.
- Encrypted Database: Stored sensitive information is protected via AES-256 encryption.
- Firewall and DDoS Protection: Advanced network security measures protect our servers.
- Secure Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Two-Factor Authentication (2FA): Available as an optional additional layer of security.
6.2 Organisational Security
- Only authorised personnel can access personal information
- Staff are provided with regular privacy and security training
- All data access logs are stored and monitored
- There is a specific response plan in place for security incidents
6.3 Steps in Case of a Data Breach
If any data security breach occurs, kp66 will immediately take the following steps:
- The extent and impact of the breach will be determined
- Affected users will be directly notified as soon as possible
- The relevant regulatory authorities will be informed
- Immediate corrective measures will be taken to prevent recurrence
8. Your Rights & Choices
kp66 believes you should have full control over your own information. Your privacy rights are described below.
7.1 Right to Access
You can request from us at any time to find out what information we have collected about you, how it is being used, and with whom it has been shared.
7.2 Right to Correction
If the information we hold about you is incorrect or incomplete, you can request that it be corrected. Many details can be updated directly in your account settings.
7.3 Right to Deletion
You can request to close your account and delete your personal information. However, some information must be retained for a specified period due to legal obligations.
7.4 Right to Restrict Processing
In certain circumstances you can request that the processing of your information be limited. During this time, your information will only be stored, not processed.
7.5 Right to Data Portability
You can receive your personal information in a simple, structured format. This right is provided to make it easier to transfer your information to another platform.
7.6 Right to Object
You can object to your information being used for specific purposes. In particular, you can opt out of marketing communications at any time.
7.7 How to Exercise Your Rights
If you wish to exercise any of your privacy rights, please contact us:
- Get instant support through 24/7 live chat
- Send your request by email: [email protected]
- We are committed to responding within 30 days of receiving your request
- Identity verification may be required
8. Data Retention Period
kp66 does not retain any information beyond the necessary period. There is a specific retention policy for each type of information.
8.1 While Your Account Is Active
While your account is active, all information necessary to provide the service is retained. Gaming history, transaction records, and communication logs are kept to ensure service quality.
8.2 After Account Closure
After an account is closed, information is kept for the following periods:
- Financial transaction data: for the period required by law
- Identity verification documents: for the period required by law after the last transaction
- Information related to disputes or legal claims: until resolved
- All other information: deleted as soon as possible after account closure
8.3 Automated Data Deletion
Once the retention period expires, kp66 automatically deletes the data securely and permanently. This ensures that your information is not kept longer than necessary.
9. International Data Transfers
9.1 Transfer Safeguards
For operational purposes, your information may in some cases be stored or processed outside Bangladesh. In such cases we ensure that:
- The recipient country or organisation provides adequate data protection
- Standard contractual clauses are maintained with third parties
- All transfers are completed via SSL encryption
- The standard of data protection is no lower than the standard applicable in Bangladesh
10. Privacy Protection for Minors
10.1 Age Verification Policy
kp66 is for individuals aged 21 and above only. We actively refrain from collecting information from minors:
- Date of birth is verified at the time of registration
- Age is confirmed during the KYC process
- Any account belonging to a person under 21 is immediately closed
- Any information collected in such cases is deleted immediately
If you believe that a minor's information has been collected by mistake, please contact us at [email protected].
11. Policy Changes & Updates
11.1 Process for Changes
kp66 may update this privacy policy from time to time. In the event of changes:
- The update date will be clearly stated at the top of the page
- You will be notified of significant changes via email or through the platform
- The revised policy will take effect 30 days after publication (except for urgent security changes)
- Continuing to use the service after a change will be considered acceptance of the new policy
11.2 Previous Versions
Previous versions of this privacy policy are available upon request. Contact [email protected] if you would like to view a previous version.
12. Contact Us
Please do not hesitate to contact us with any questions, concerns, or requests to exercise your rights regarding privacy.
12.1 General Enquiries
For any general questions about the privacy policy:
- Instant support through 24/7 live chat
- Email: [email protected]
- Support hours: Around the clock (24 hours, 7 days)
12.2 Formal Privacy Requests
For formal requests such as data deletion, correction, or access to information:
- Send a written request by email
- It must be sent from your account email address
- Clearly state the subject of your request
- A response will be provided within 30 days
For more information or assistance,
stay with us
Our team is always ready to answer any questions you may have about our privacy practices. We are committed to protecting your information.
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